SHIPPING
All OTD Cyclesports orders are shipped via UPS or FedEx depending on carrier chosen by the customer at the time of purchase. Product availability will dictate when items in an order will ship.  Delivery time will vary based on the shipment method and options chosen at the time of purchase. Orders will be shipped once all products in the order are available.

All orders are processed Mon - Fri between the hours of 7am - 1pm PST once the credit card authorization and verification have been obtained.  If an order is made by 12pm PST Mon - Fri it will be processed same day. 

Orders shipped via UPS Ground will typically arrive in (5) five to (9) nine business days (Mon - Fri, not including Holidays).  Please allow fourteen (14) business days for shipments to US territories, and A.P.O and F.P.O addresses. 

Orders placed with FedEx 2-day typically arrive in (2) two business days (Mon-Fri, not including Holidays).  Please allow six (6) business days for shipments to US territories, and A.P.O and F.P.O addresses.  

Most orders are processed and shipped within two or three business days.
Occasionally, we need to obtain items from other locations to fill an order, but there is never a handling fee for this service. Unfortunately, this may delay the order's shipment. If we can't ship your order within six days, we'll call and/or send an email with the expected ship date. Orders are not processed or shipped on holidays or weekends. Any items not shipped within 6 business days days may be canceled. Orders must be placed by 12pm (PST Mon-Fri) to give us a chance to get your item(s) out the door that same day.

Free Shipping Promotion Information

Order Over $99
Free UPS Ground delivery shipping promotion is valid only to orders shipped to the lower 48 contiguous continental. Limited time offer expires 09/30/09.

Offer does not apply to orders shipping to Hawaii, Alaska, Canada, Puerto Rico, APO/FPO, Postal Office Box or any international orders.

Order total of $99 must be reached with product purchases only - Cannot include shipping, tax, overweight charges or other miscellaneous fees. Free shipping order value is calculated on the total amount of your order excluding over weight packages. Oversized packages and special shipping fees are not waived with this offer.

Charges are subject to change depending on oversized items such as: Tires, Wheels, and ATV/Motorcycle body parts.In the event that you order an item that qualifies as an oversized item we will contact you before charging your credit card. 

Exceptions
Orders containing items such as wheels, rims, tires, ATV plastic, or other large oversize packages will be sent via ground. You will be contacted if an exception applies to your order.

Hazardous chemicals, aerosols and batteries must be sent ground due to shipping carrier regulations.

Delivery promotion does not qualify for orders being sent to a P.O. Box. Qualifying orders will be sent free ground shipping.

Orders are held to ship complete unless an item of your order is placed on back ordered.

Changes in shipping rates: All shipping rates are subject to change without notice.  Once an order has been submitted; however, we will NOT adjust your shipping rates unless oversized exceptions apply.